Privacy & Cookie Policy

Last updated October 2026

OB Energy respects your privacy and handles your personal information with care. This policy explains what is collected, why, and how it is kept safe under Irish and EU data protection law.

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About this policyWhat is collectedHow it is usedWho it is shared withHow long it is keptYour rightsCookie PolicyChanges and contact
Questions about your data?

Email or call Ciarán directly.

ciaran@obenergy.ie087 394 0465

About this policy

OB Energy is committed to keeping your personal information private and secure. This policy explains what information OB Energy collects, why, how long it is kept, and the rights you have under the General Data Protection Regulation (GDPR).

It applies to www.obenergy.ie and to calls, emails and messages between you and OB Energy. It does not cover other websites you reach through links on this site, so please read their own privacy policies.

Who is responsible for your data

OB Energy is the trading name of Ciarán O'Brien, an SEAI-registered BER assessor and energy consultant based in County Meath. Ciarán O'Brien, trading as OB Energy, is the data controller for the personal data described in this policy. For BER assessments, OB Energy and the SEAI are joint controllers of the assessment data, as explained below.

What information is collected

OB Energy collects personal data when you visit the website, get in touch, or book a service. You don't have to provide personal information, but without it OB Energy may not be able to quote for or carry out the work.

Information you provide directly

  • Quote request form: your first and last name, email address, phone number, the service you need, whether you are a homeowner, landlord, builder, business owner or grant applicant, and your message.
  • Calls, emails and LinkedIn messages: the details you share, such as your property address and Eircode, property type, preferred dates and access arrangements.
  • When you book an assessment: the property information needed to complete it, such as the MPRN, building details, photographs and supporting documents.
  • Billing: the name and address needed to issue an invoice and record payment.
  • Referrals: if an auctioneer, builder or retrofit contractor refers you, they may pass on your name, contact details and property address so OB Energy can arrange the assessment.

Information collected automatically

When you visit the website, basic technical data such as your IP address, browser and device type is processed so pages load securely. Some of this involves cookies. The Cookie Policy below explains which cookies are used and how to control them.

How your information is used

OB Energy only uses personal data where the GDPR provides a lawful basis. Each purpose and its basis is set out below.

  • Replying to your enquiry and preparing a quote: steps taken at your request before entering a contract.
  • Carrying out your BER, home energy or heat pump technical assessment and issuing the certificate or report: performance of a contract.
  • Submitting BER assessment data to the SEAI for the National BER Register: legal obligation.
  • Issuing invoices, recording payments and keeping business records: legal obligation.
  • Keeping the website secure and working properly: legitimate interests.
  • Publishing a testimonial with your name and town, or a project example featuring your property: consent.

OB Energy does not send marketing emails unless you have agreed to receive them. Where processing is based on consent, you can withdraw it at any time by emailing ciaran@obenergy.ie.

No decisions about you are made by automated means, and your data is not used for profiling.

Who your information is shared with

OB Energy never sells your personal data or shares it with third parties for their own marketing. It is only shared where needed to deliver the service or meet a legal requirement.

  • The Sustainable Energy Authority of Ireland (SEAI): registered BER assessors must submit assessment data to the SEAI to publish a BER certificate. Under the SEAI Code of Practice for BER assessors, OB Energy and the SEAI are joint controllers of this data. The SEAI Privacy Notice explains how the SEAI uses it. For grant-related assessments, details may also be shared with the SEAI to support your application.
  • Service providers: Webflow (website hosting and form submissions), Microsoft 365 (email), and IT and accounting support. They act only on OB Energy's instructions.
  • Authorities: regulators, Revenue, law enforcement or the courts, where the law requires it or to establish or defend legal claims. Where appropriate, you will be told about this.
  • Anyone else, with your consent.

Transfers outside the EEA

Some service providers, including Webflow and Microsoft, may process data outside the European Economic Area. Where this happens, safeguards approved under the GDPR are in place, such as the European Commission's Standard Contractual Clauses or the EU-US Data Privacy Framework.

How long information is kept

Personal data is kept only as long as there is a business or legal need for it. After that, it is securely deleted or anonymised.

  • Enquiries and quote requests that don't lead to work: 36 months from your last contact.
  • Invoices, payment and business records: at least six years, as Irish tax law requires.
  • BER and assessment records: 10 years, as the SEAI Code of Practice for BER assessors requires.

The 36-month period restarts each time you get in touch, so it runs from your most recent contact.

How your information is protected

OB Energy uses appropriate technical and organisational measures to protect your data. The website is served over an encrypted HTTPS connection, so information sent through the quote form is protected in transit. Records are held on password-protected accounts and devices. Access is limited to OB Energy and the service providers listed above, who must keep it secure.

Your rights

You have the following rights over the personal data OB Energy holds about you:

  • Right to be informed: to know how your personal data is collected and used.
  • Right of access: to ask what personal data OB Energy holds about you and receive a copy.
  • Right to rectification: to have inaccurate or incomplete data corrected.
  • Right to erasure: to ask for your data to be deleted, where there is no legal reason to keep it.
  • Right to restrict processing: to ask that your data is not used while a concern about its accuracy or use is resolved.
  • Right to data portability: to receive data you provided in a structured, commonly used, machine-readable format, or have it sent to another organisation where technically feasible.
  • Right to object: to object to processing based on legitimate interests. Processing will stop unless there are compelling legitimate grounds to continue.
  • Right to withdraw consent: where processing relies on consent, at any time, without affecting processing already carried out.
  • Rights relating to automated decisions: not to be subject to decisions made solely by automated means. OB Energy does not make such decisions.

To exercise any of these rights, email ciaran@obenergy.ie. You will receive a response within one month, and there is normally no charge. For complex requests this can be extended by up to two further months, and you will be told if so. For BER data held on the National BER Register, you can also contact the SEAI directly.

Making a complaint

If you are unhappy with how your data has been handled, please get in touch first so the issue can be put right. You also have the right to complain to the Data Protection Commission (DPC) at any time:

Data Protection Commission
6 Pembroke Row
Dublin 2, D02 X963
Ireland

Cookie Policy

The OB Energy website uses only the cookies it needs to work. It does not use analytics or advertising cookies.

What are cookies?

Cookies are small text files placed on your computer or phone when you visit a website. Session cookies are deleted when you close your browser. Persistent cookies stay on your device until they expire or you delete them.

Cookies used on this website

The website is hosted by Webflow, which may set strictly necessary cookies to deliver the site securely and keep it working. These cookies don't need your consent. The website does not use Google Analytics, advertising pixels, embedded maps or other third-party content that sets cookies.

If analytics or advertising cookies are added in future, you will be asked for consent through a cookie banner before any are set, and this policy will be updated.

How to control cookies

You can accept, block or delete cookies in your browser settings. Blocking strictly necessary cookies may stop parts of the website from working. Instructions for popular browsers:

Changes and contact

Links to other websites

The website links to other sites, such as the SEAI and LinkedIn. OB Energy is not responsible for their content or privacy practices, so please read their own policies. If you message OB Energy on LinkedIn, LinkedIn's own privacy policy also covers those messages.

Changes to this policy

This policy is reviewed regularly and was last updated in October 2026. Any changes will be posted on this page, so please check back from time to time.

Contact

For any question about this policy or how your personal data is handled, contact OB Energy: